File a Mortgage Banking Complaint

​​​​​The Mortgage Banking Section of the Division of Banking investigates complaints relating to alleged violations of state statutes and, in some cases, federal law. Reporting problems promptly to the division provides a better chance of resolving them.

To file a mortgage banking complaint, use any of the options below:

  • Submit your complaint electronically by using this online form. Use this option if you don't have attachments to file with your complaint.

  • Submit your complaint via email by using this online email template to​ email your c​omplaint​. You may attach supporting documents to your email​.

  • Submit your complaint via postal mail by using thiscomplaint form (Form MB001).​

​​Contact Us

Phone: (608) 261-7578
Email: DFIMortgageBanking@dfi.wisconsin.gov
Mailing Address:
Wisconsin Department of Financial Institutions
Mortgage Banking
PO Box 7876
Madison, WI 53707-7876
Physical Address:
Wisconsin Department of Financial Institutions
Mortgage Banking
4822 Madison Yards Way, North Tower
Madison, WI 53705​