Licensed under Wis. Stat. s. 218.02, adjustment service companies help consumers with budgeting and debt resolution options.
Adjustment Service Company Rule Changes
Revisions to Wis. Admin. Code ch. DFI-Bkg 73 are effective October 1, 2025. Clearinghouse Rule 24-049 authorizes an additional fee structure and establishes maximum fees or charges for adjustment service companies performing debt settlement services and incorporates certain requirements of the federal Telemarketing Sales Rule. 
Frequent Links
- Applications - Licenses must be applied for through the Nationwide Multistate Licensing System & 
Registry (NMLS). Links to NMLS resources are found below.  Questions pertaining to Wisconsin licensing requirements should be directed to DFI_LFS@dfi.wisconsin.gov.  Questions pertaining to NMLS account creation and the completion of NMLS forms can be directed to the NMLS Resource Center at 1-855-665-7123 (Monday - Friday, 8:00 AM to 8:00 PM Central Time). 
 
- License Amendment Instructions
 - Refer to the applicable Wisconsin NMLS Amendment Checklist for 
instructions on how notify the Division of Banking about changes to:
 - Direct Owners, Indirect Owners, Affiliates or Subsidiaries 
 - Executive Officers or other Control Persons
 - Addresses 
 - Legal Names or Trade Names
 - Legal Status
 - Disclosure Question and Answers
 
Helpful Information
- Financial Statement Requirements: 
 - The licensed legal entity's fiscal year-end financial statements and a completed 
Supplemental Financial Statement Information form, must be uploaded to NMLS within 90 days after the completion of each fiscal year. - Financial
 statements must include a balance sheet & income statement and be 
prepared in accordance with generally accepted accounting principles.
 - Licensees must maintain tangible net worth of at least $6,000 and positive working capital.  
 - When
 evaluating a licensee's tangible net worth and net working capital, the
 division discounts intangibles; receivables from officers, 
stockholders, and other related parties; employee advances; receivables 
over 90 days old; and any other assets of questionable value.
 
- Cybersecurity Resources
 
Cybersecurity 101 – a 
resource developed by the Conference of State Bank Supervisors intended 
to be an easily-digestible, non-technical reference guide to help 
executives develop a comprehensive, responsive cybersecurity program in 
line with best practices.
- Ransomware Self-Assessment Tool—a resource updated October 15, 2024, and developed by the Conference of State Bank Supervisors in conjunction with state bank examiners, the Bankers Electronic Crimes Taskforce, and the United States Secret Service. It contains important controls that all types of companies should use to assess their efforts to mitigate risks associated with ransomware and to identify opportunities for increasing security.
 
Contact Us
Phone: (608) 261-7578
Email: DFI_LFS@dfi.wisconsin.gov
- Applications: Adjustment
 service companies are required to apply for and maintain their 
Wisconsin license on the Nationwide Multistate Licensing System & 
Registry (NMLS). 
 - Initial Applications:
 - To apply for a license, go to Step 1 of the Getting Started webpage found in the NMLS Resource Center.
 - Refer to the New Application tab in the NMLS Checklist Compiler for a detailed list of information that must be provided with a new Company application.
 
- Branch Applications:
 - Wisconsin
 adjustment service company licensees that want to apply for a license 
for an additional branch office should go to Step 4 of the Getting Started webpage found in the NMLS Resource Center.
 - Refer to the New Application tab in the NMLS Checklist Compiler for a detailed list of information that must be provided with a new Branch application.
 
- License Amendment Instructions
 - Refer to the applicable Wisconsin NMLS Amendment Checklist for 
instructions on how notify the Division of Banking about changes to:
 - Direct Owners, Indirect Owners, Affiliates or Subsidiaries 
 - Executive Officers or other Control Persons
 - Addresses 
 - Legal Names or Trade Names
 - Legal Status
 - Disclosure Question and Answers