Wisconsin Consumer Act General Information

Bureau of Consumer Affairs

The Bureau of Consumer Affairs is in the division of Banking. It administers the Wisconsin Consumer Act, which resolves consumer complaints and advises consumers and lenders regarding their rights and responsibilities under consumer law. This site has two main components; one is primarily designed for Businesses and one primarily for Consumers.

COVID-19 Information & Resources

DFI Issues Guidance on Adjustment Service Companies (Issued April 29, 2020)
Conference of State Bank Supervisors (CSBS) - COVID-19 Consumer Resources
Consumer Financial Protection Bureau (CFPB) - Protecting your finances during the coronavirus pandemic

Contact Us

Phone: (608) 264-7969

Toll-Free: (800) 452-3328 (in Wisconsin)

Fax: (608) 264-7968

E-Mail: ConsumerAct@dfi.wisconsin.gov

Mailing Address:

Wisconsin Department of Financial Institutions

Bureau of Consumer Affairs

PO Box 8041

Madison, WI 53708-8041

Physical Address:

Wisconsin Department of Financial Institutions

Bureau of Consumer Affairs

4822 Madison Yards Way, North Tower

Madison, WI 53705